IP Phone Diagnostic Messages
Newer phone models
In newer models, you can see diagnostic and boot messages on the web page of the phone.
ATA 186/188, 7905/7912
On the 7905/7912, like on an ATA, you need to configure the
nprintf server string so the phone sends it's diagnostic messages to a kind of syslog server.
prserv.exe on your PC. The default port is 9000. Configure the 7912/ATA to send to the
prserv.exe in the web page (SCCP firmware generally doesn't allow you to do this) in the format
ip address.port. For instance if your
prserv.exe is running on a machine with the IP address 192.168.1.1 and you don't define any port, the string should be like
The 7912 can also be configured to send to the
prserv.exe server using a custom firmware configuration file created with
You need to set the
nprintf string and generate the
gkdefault file or the
gkmacaddress for a specific phone.